image

Zero Tolerance Policy

Effective May 22nd, 2017

Wing Legal

Terms of Service | Privacy Policy
Zero Tolerance Policy

Need Help? Talk to us at Wing Support

Thank you for your interest in Wing and the Wing application (including but not limited to the Wing Customer application, the Wingman or Wing Fulfiller application) for your mobile device ("The Application", "The Wing App", "Wing Mobile Application") provided to you by Wing AI Technologies, Inc. ("Wing", "Wing AI", "Wing AI Technologies", "us" or "we"). This page explains the terms by which you may use our mobile applications, mobile services, web applications, web services, and software provided on or in connection with the service ("collectively the Services", "Wing Services", "Services"). These Terms of Service ("Terms") including the Privacy Policy incorporated in these Terms by reference and other policy may be updated periodically your continued use of the Site constitutes that you have read and understood the changes. These terms constitute a legal agreement between you and Wing, in order to you of the Service you must agree to these Terms. These terms govern your use, access, affiliation, and operation from within the United States and its territories. PLEASE READ THESE TERMS AS THEY CONSTITUTE A LEGAL AGREEMENT BY WHICH YOU ARE SUBJECT TO. Throughout the terms, assertions, claims, and statements indicating or containing the word "including" can mean "including but not limited to." Note: These terms of service and all referenced documents and policies constitute a legally binding agreement By accessing, downloading, installing, or using the Service, you signify that you have read, understood, and agree to be bound by the terms of this agreement and inherently this Terms of Agreement form.

1. What are Zero Tolerance Services

Wing aims to provide its Users with a wide array of choice when requesting for services and Fulfillers a wide array of opportunity while using the Wing Platform, however, there are certain services and certain classes of services that Wing does not allow on our platform for legal and ethical reasons. We maintain that we do not make any of these Zero Tolerance Service class or service determinations in a way that is intended to be discriminatory towards any race, sex, gender identification or social class. If you would like us to ammend anything on this page, feel free to contact us at legal+inclusion@getwingapp.com

2. Zero Tolerance Service Categories

These are the service categories that Wing does not permit under any circumstances:

  • Academic Dishonesty
  • Wing, under no circumstances, permits any form of explicit Academic Dishonesty at any level of education, including but not limited to::
  • Cheating on graded materials - the act of paying a Fulfiller to take any kind of exam, graded assignment (including but not limited to participation) or test
  • Attendance fraud - the act of paying a Fulfiller to check-in, fake attendance or "click in" using a device such as an iClicker which may lead to grade points
  • Distasteful Acts
  • Wing, under no circumstances, permits any form of Distasteful Acts, even if the recipient is yourself, knowing, aware or even accepts. Wing reserves the right to make reasonable determinations about what acts count as "Distasteful". Guidelines regarding Distasteful Acts are laid out below, but please note, Wing has final determination regarding what acts are indeed distasteful:
  • Acts that are either only distasteful or both distasteful and unsolicited are not permitted - while sending a significant other flowers may be classed as unsolicited, it is not classed as distasteful and therefore allowed. We permit unsolicited acts, provided in context they are expected, to a reasonable person, to be welcomed or harmless. Note that User identities must be linked to the User's Wing account in order to request for services that may be unsolicited.
  • Prostitution
  • Wing, under no circumstances, permits any form of Prostitution or compensation in exchange for romantic or sexual contact in our marketplace. This definition includes but is not limited to:
  • Compensated dating - the act of paying a Fulfiller to act as or become a date or romantic partner for any purpose
  • Payment in exchange for sexual acts of any kind - the act of paying a Fulfiller to perform or engage in sexual acts, such as dressing a certain way or making sexual contact of any kind
  • Massages with unlicensed proprietors - the act of requesting massage services from a proprietor that is unlicensed or uncertified by Wing as a masseuse
  • Payment in exchange for vague activity - the act of requesting for any kind of sexual acts under the guise of something vague
  • Pornography
  • Wing, under no circumstances, permits any form of Pornography, including but not limited to:
  • Actively - the act of paying a Fulfiller to engage in sexual acts with the intention of producing pornographic or sexually explicit content
  • Passively - the act of paying a Fulfiller to engage in non-sexual acts that lead to the production of pornographic or sexually explicit content, examples include (but are not limited to) the role of a camera-operator or post-production editor
  • Staged Kidnappings
  • Wing, under no circumstances, permits any form of Staged Kidnappings, even if the recipient is yourself, knowing, aware or even accepts.
  • Any form of Assault, Harassment Violence or Property Damage
  • Wing, under no circumstances, permits any form of Assault, Harassment Violence or Property Damage, even if the recipient is yourself, knowing, aware or even accepts. This definition includes but is not limited to:
  • Verbal Assault - the act of paying a Fulfiller to verbally assault anyone
  • Physical Assault / Harassment - the act of paying a Fulfiller to physically assault anyone
  • Sexual Assault / Harassment - the act of paying a Fulfiller to sexually assault anyone
  • Harassment - the act of paying a Fulfiller to harass anyone in any form
  • Property Damage - the act of paying a Fulfiller to damage property
  • Individual Activities that comprise a larger disallowed activity
  • Wing does not allow Users to request for services that cumulatively lead to a service that is disallowed, for example, hiring a microphone operator to help film sexually explicit content or hiring a microphone operator to help film sexually explicit content in addition to hiring a camera operator to help film sexually explicit content. Our machine learning systems thoroughly monitor requests in real time to detect and flag such prohibited behaviour and attempting to request or participate in any such services may result in your account being deactivated.

    Termination of use as a result of violating this agreement

    Any attempt to knowingly or unknowingly request for any such Zero Tolerance Services should automatically be disallowed by our Platform, however, if this is not the case, the act of requesting for any services that fall under the above categories will result in immediate termination of the User's account and the incident will be reported to the relevant authorities if necessary.

    Any attempt to knowingly or unknowingly provide for, execute on, or carry out any task that falls under one of the above Zero Tolerance Service categories if found will result in immediate termination of the offending Associate's account with Wing and the incident will be reported to the relevant authorities if necessary. Re-activation is a lengthy procedure that entails an internal investigation, learn more about re-activation in the Knowledgebase section of the Wing Associates Dashboard.

    Help the community

    As a User, we would like to request that you do not attempt to request for any such Zero Tolerance Services, while we will likely disallow you from making the request, we may automatically terminate your account for attempting to make such a request in order to keep our community secure.

    In the event that as an Associate, you see or are made aware of any such Zero Tolerance Services that have entered the task queue, please help keep our community a safe and ethical one and Report such tasks as soon as possible. Attempting to accept a Zero Tolerance Service will result in immediate termination of your account.

    3. Other Miscellaneous Zero Tolerance Activities

  • With respect to your use of the Wing Platform and your participation in the Services, you agree that you will not:
  • a. impersonate any person or entity;
    b. stalk, threaten, or otherwise harass any person, or carry any weapons;
    c. violate any law, statute, rule, permit, ordinance or regulation;
    d. interfere with or disrupt the Services or the Wing Platform or the servers or networks or auxiliary services connected to or operated by the Wing Platform;
    e. post Information or interact on the Wing Platform or Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal;
    f. use the Wing Platform in any way that infringes any third party's rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    g. post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy, malform or limit the functionality of any computer software or hardware or data or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;
    h. "frame" or "mirror" any part of the Wing Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose; or
    i. modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Wing Platform or any software used on or for the Wing Platform;
    j. rent, lease, lend, sell, redistribute, license or sublicense the Wing Platform or access to any portion of the Wing Platform;
    k. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Wing Platform or its contents;
    l. link directly or indirectly to any other web sites;
    m. transfer or sell your User, Fulfiller or Partner account, password and/or identification to any other party
    n. discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation.

    4. Fulfillment Partners - Zero Tolerance Activities

    1. Wing does not tolerate the use of alcohol or drugs while performing tasks on the Wing Platform. If you have reason to believe your Associate / Partner / Fulfiller or Contractor is under the influence of either one of those two substances, drugs and alcohol, please end the task immediately and report the situation to Wing Support.
    a. Drug and alcohol test may be administered pre-employment or on request after a User complaint of drugs or alcohol and a positive test result will result in immediate termination.
    2. Non-discrimination
    a. Refusal to accept or provide services based on a person's race, religion, disability, sexual orientation, sex, age is unacceptable and is protected under applicable federal or state law. This type of behavior is unacceptable and not tolerated by Wing and will result in permanent loss of access to Wing's platform.