Fulfillment, Product Sourcing, Customer Support
Wing Amazon VA will Do it All
Don’t get bogged down by daily tasks; let our expert Amazon virtual assistants take charge of that while you grow your business.
Put your brand on the map - your assistant can work on essential social media tasks like setting up a profile to community management. Focus on running your company, and let your Wing Social assistant tell the world about what you do.
- Product sourcing, supplier communication
- Order management and fulfillment
- Handle customer support phone calls and live chat
- Manage online stores/marketplaces - Amazon, Walmart, Etsy, Ebay, etc in addition to your ecom website.
JUST SOME OF THE WAYS
Businesses Use Wing Amazon VAs
Your assistant can send out products, track shipments, download labels and barcodes, and ensure that all items in your inventory are accounted for.
Your Wing VA can handle phone, chat and email-based support.
Your Assistant can manage returns, return logistics, and file claims with shipment companies for shipping errors.
Your assistant can study competitors and suppliers in your niche, identify fast-moving products, and look up discounts and promotions other companies are offering.
Wing Amazon VAs will create and update product listings on Amazon, Shopify, Walmart, and any other marketplace you use.
Wing Amazon VAs can negotiate with vendors, identify items to purchase wholesale, and keep costs low even as you increase your product line or mix.
What Amazon VAs Can Do
...and other tasks, you decide!
What Wing is Already Doing for Companies
Wing, can you apply special pricing site-wide only for the Black Friday week?WHAT WING DID
Wing Assistant downloaded bulk-product database, and applied promotional pricing to all products using pricing equations provided by the user. Wing then uploaded the database and set up timing for the new pricing to apply only during promotion week.
SOFTWARE, APPS & TOOLS YOU ALREADY USE
Wing Works With Everything
Wherever you sell your products, or whatever tools you use
Wing Amazon Virtual Assistant connects with it
"My Wing Assistant already knows their way around Amazon!"
It’s nice when you have an assistant you can train, but it’s even better when you get someone who already knows their way around Amazon! Wing VAs are the latter; I don’t have to spend hours getting them up to speed. I just showed them what they should know about my products and they adapted quickly. Very reliable service!
AMAZON VA LIMITED
Includes 1 user.
Need more than 1? Chat now
AMAZON VA BASIC
Includes 3 users.
Need more than 3? Chat now
- 8 Hours/Day, Mon-Fri
- Dedicated Assistant
- Access to Wing Assistant Management App
- Experienced eCommerce Assistant.
- Unlimited Tasks
- Entirely Managed
- Account Manager
- Works with your tools/apps
- Available for Real-time instructions
- Call & Text Wing, Mobile/Web Apps & Slack
- Access to Experts
The "Outbound Calls" feature enables Wing to make calls to your customers - our human assistants will be trained in talking to customers over the phone, and all calls will be supervised for call quality.
This feature allows you to enable a dedicated phone number with an automated answering service to which your customers/stakeholders can call, and Wing will action & triage the calls.
Wing gives all businesses on Wing for Business an Account Manager who is responsible for helping you get the most out of Wing, is your liaison to Wing, and is available to answer any questions.
Wing for Business, Pro gives each business a team of 2 dedicated assistants assigned to their account, enabling work to be done twice as fast, available 8 hours a day each, for a total of 80 hours per week, or 320 hours per month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
Wing for Business' Basic plan gives each business a dedicated assistant assigned to their account, available for 8 hours a day, for a total of 40 hours per week, or 160 hours a month. You can always add more assistants if you need them. More configurations are available, up to 24/7. Contact us for a quote for that!
With Workflows, you can run them hourly, every few hours, daily, weekly, monthly - you choose! You can also simply ask Wing to run them as needed.