Fulfillment, Product Sourcing, Customer Support
Wing Amazon VA will Do it All

Don’t get bogged down by daily tasks; let our expert Amazon virtual assistants take charge of that while you grow your business.

Put your brand on the map - your assistant can work on essential social media tasks like setting up a profile to community management. Focus on running your company, and let your Wing Social assistant tell the world about what you do.

  • Product sourcing, supplier communication
  • Order management and fulfillment
  • Handle customer support phone calls and live chat
  • Manage online stores/marketplaces - Amazon, Walmart, Etsy, Ebay, etc in addition to your ecom website.
interface
interface

JUST SOME OF THE WAYS

Businesses Use Wing Amazon VAs

Order Fulfillment

Your assistant can send out products, track shipments, download labels and barcodes, and ensure that all items in your inventory are accounted for.

Provide Customer Support

Your Wing VA can handle phone, chat and email-based support.

Track Refunds, File Claims

Your Assistant can manage returns, return logistics, and file claims with shipment companies for shipping errors.

Conduct Market Research

Your assistant can study competitors and suppliers in your niche, identify fast-moving products, and look up discounts and promotions other companies are offering.

Update/Upload Product Listings

Wing Amazon VAs will create and update product listings on Amazon, Shopify, Walmart, and any other marketplace you use.

Coordiante with Suppliers and Warehouses

Wing Amazon VAs can negotiate with vendors, identify items to purchase wholesale, and keep costs low even as you increase your product line or mix.

shape

EXAMPLES OF

What Wing is Already Doing for Companies

Home and Kitchen Online Retail
USER:

Wing, can you apply special pricing site-wide only for the Black Friday week?

WHAT WING DID

Wing Assistant downloaded bulk-product database, and applied promotional pricing to all products using pricing equations provided by the user. Wing then uploaded the database and set up timing for the new pricing to apply only during promotion week.

Pet Supply Brand
USER:

Wing, can you send a newsletter to our customers about our newest product launch?

WHAT WING DID

Wing compiled data about the new product and used information posted on the product page to create a newsletter. Wing set up 'customers' as the target audience for the newsletter, and scheduled the email on requested date.

Beauty and Personal Care Startup
USER:

Wing, apart from handling our social media, you will also take the few calls we receive everyday from customers and other contacts.

WHAT WING DID

Wing learned about the customer's phone call system, researched customer support documentations, and started handling all phone support calls by the end ofthe week.

SOFTWARE, APPS & TOOLS YOU ALREADY USE

Wing Works With Everything

Wherever you sell your products, or whatever tools you use
Wing Amazon Virtual Assistant connects with it

about

"My Wing Assistant
already knows their way around Amazon!"

It’s nice when you have an assistant you can train, but it’s even better when you get someone who already knows their way around Amazon! Wing VAs are the latter; I don’t have to spend hours getting them up to speed. I just showed them what they should know about my products and they adapted quickly. Very reliable service!

Pricing

Ready to Explore Wing?